Daria Drozdova

- Designed an API for storing user’s customized settings which improved user experience and increased customer satisfaction rate by using knowledge of RESTful API best practices - Designed a framework facilitating content display from 5 different teams on a single page through 7 widgets which present various types of customer's information, which his led to growth of desktop version's users number - Led integration with an API to offer loyal users personalized discounts, which resulted in 5000 clicks

- Designed flow for auto recharge of prepaid sim cards process resulting in 20.000+ transactions weekly by using UML notation - Helped company to fully avoid fines by complying with security/privacy regulations for topics in my area of responsibility - Designed a landing page with information about the top-ups, payment mandates and top-up history by interviewing stakeholders and managing requirements, which let company save commission for using outsource solution

- Managed and supported over 10 projects of various complexity, among them website for ITMO University Yearly Prom, which resulted in 20.000 visits per month, by interviewing stakeholders and using Jira and Confluence - Created detailed 15+ technical specifications and user guides to provide support to customers, addressing any issues or concerns, resulting in optimization of project support time expenses

- Was proposed a junior position after completing trainee educational program with excelling in a project review - In a team of two people described the process of automating parcel retrieval at the post office to reduce human resource costs - Mastered functional and non-functional requirements for data visualization engine by close cooperation with solution architect and stakeholders