Darius Terec

* Provided L2 technical support for Dell PowerEdge server environments, troubleshooting hardware, firmware, operating-system, virtualization, connectivity and system-level issues in an enterprise support environment. * Developed strong hands-on knowledge of Dell PowerEdge server architecture, including CPUs, RAM, storage, RAID, controllers, PSUs, NICs, fans, firmware and hardware diagnostics. * Worked extensively with Dell iDRAC for remote server management, monitoring, hardware inventory, health checks, lo

Internship — Banca Română de Credite și Investiții (BRCI) * Completed practical training within a banking environment, gaining first-hand exposure to enterprise IT systems and financial data workflows. * Worked extensively with PL/SQL and SQL, developing practical experience in querying, analysing, and manipulating relational database data. * Strengthened understanding of Oracle database concepts and database-driven applications used in enterprise environments. * Practiced writing and understanding SQL/PL-

Fixed Term Customer Support Specialist II (German) PartnerHero – Crescendo Provided high-quality B2B customer support in German and English, handling complex customer inquiries through email-based channels in a fast-paced environment. • Leveraged AI prompting and advanced prompt engineering techniques to craft accurate, efficient, and context-aware responses to client emails, improving response quality and turnaround time. • Completed a dedicated AI Prompting & Prompt Mastery course, applying best pra

Freelance Data Specialist – AI Content RWS Group | Remote | August 2025 – Present As a Data Specialist collaborating with RWS on various AI and Machine Learning projects, I focus on analyzing and evaluating large volumes of data — including text, audio, video, and image-based outputs — to assess the accuracy, coherence, and contextual quality of AI-generated content. My work involves: • Reviewing and annotating AI-generated data to ensure linguistic and semantic accuracy. • Performing qu

Consultant & User Desk Help Specialist - Google Workspace Yoursoft Alternative (in collaboration with Exemptec – Client: Lidl) Herne, Germany | October 2025 – Project-Based (1 month) Provided comprehensive technical and user support during the Google Workspace migration for enterprise-level users at Lidl. • Assisted employees in adapting to the new cloud infrastructure, ensuring data consistency and smooth onboarding. • Leveraged AI tools (Google Gemini) to enhance troubleshooting efficiency and op

As a Junior Backend Developer Intern at Builder.ai, I contributed to the development and maintenance of backend microservices supporting their low-code platform. My responsibilities included implementing lightweight REST APIs, writing Python automation scripts for build and deployment tasks, and assisting in data processing for usage analytics. I worked closely with senior developers and QA to debug issues, write basic unit tests, and deploy updates in staging environments. Summary asked many ques

Acted as a key point of contact for customers in the DACH region, providing high-quality assistance in native-level German across inbound and outbound calls, as well as through back-office processes. Focused on customer satisfaction, issue resolution, and efficient communication while maintaining a professional tone and adherence to internal procedures. Key Responsibilities: • Resolved inquiries and complaints quickly and effectively in German • Accurately documented all interactions using internal CRM an

Worked in a high-paced hospitality environment, providing exceptional customer service to both local and international guests. Prepared and served beverages, maintained cleanliness and organization of the bar area, and handled cash and card transactions efficiently. Developed strong interpersonal skills through direct guest interaction, ensuring a welcoming and professional atmosphere. Coordinated with kitchen and service staff to deliver a seamless dining experience.