Darshan Manoj

End-to-end learner experience for an AI literacy and UX design product built on a "Human First, AI Second" model, delivered with GEMS Education to Year 12 Computer Science students across a seven-lesson course arc. Rebuilt the course as an interactive learning system in Mindsmith. Built a Base44 kit letting non-technical students generate interactive case studies. Designed the NeuroGuardX framework, mapping game mechanics to six cognitive domains. Set content and design system standards for a team of 6.

Designed and prototyped an AI-powered search feature, built in-house, using Voiceflow and Dialogflow CX: conversational UX, intent mapping, fallback states, human handoff. Early rollout lifted click-through 27-30%; self-service improvements contributed to a 30% drop in support tickets. Led UX on a full Sitecore-to-Drupal migration, restructuring IA for a B2B SaaS platform serving a 200-client network. Drove +25% retention and +15% task completion using GA4, Looker Studio and weekly usability testing.

Designed gamified UX and a conversational curriculum adopted by global teams, improving flow efficiency by 25%. Led UX on a Supercell-recognised project selected for the HundrED Global Collection 2024. Mentored 40+ designers across 3 cohorts as Advisory Board Member, providing design critique and career guidance.

Designed mobile and web interfaces simplifying complex DeFi financial data into accessible UX patterns for the MassDeFi platform. Produced 50+ interactive FinTech prototypes; contributed to a unified design system, increasing customer satisfaction by 23%.

Boosted brand visibility by developing advertising content and assisting with social media content creation. Created comprehensive brand guidelines ensuring visual consistency across print and digital channels.

Designed a VR experience for Wipro and digital UX for Lip Hue Cosmetics, driving a 25% increase in e-commerce engagement. Converted designs to interactive InVision prototypes, cutting review cycles by 20% and accelerating client sign-off.