David Costa

We create new profit opportunities by creating stronger customer connections, more effective marketing and more profitable innovations. We do this in our own style: informal, direct and minimalist. And with unwaivering attention to what is right for your customers and your bottom line. Specialties: Customer Strategy, Net Promoter Score, Marketing Transformation, Innovation

Implement NPS (NetPromoter Score) methodology. Ensure we foster a true customer-focused strategy by building relevance to the business and raising awareness among all Customer Facing Employees.

Implement NPS (NetPromoter Score) methodology to ensure we foster a true customer-focused strategy.