David Ollivier

Setup from scratch in a new country a service centre for both business & corporate needs Representative of the Director’s committee on site Local recruitment coordination (target of +/- 300 people on site within a year) Deploy & adapt locally the group policies (values, team spirit, people trainings, synergies with local actors) Monitor the office budget

Turn a department into an agile business tool for internal clients Be able to set up office space everywhere/efficiently/faster Full transparency of global costs, workstation costs & re-invoicing costs for clients Creation of an Architecture & Design department • Design office space • Follow fit out works • Technical mapping & traceability of each office Deployment of service catalogue • Timeline on each office project • Budget catalogue/full vision on costs Drive Buy VS Rent analysis

Creation of a department from scratch - recruitment & training of 9 team-member in 2 years Management of group office portfolio: 50 countries/ 81 offices / 31.450 sqm Set up inside project management tools & delivery process Set up planning to cover all offices needs Develop partnership & improve supplier’s portfolio

• Commodity Buyer - €800K turnover - Purchasing savings: 5 to 20% Sourcing, Consulting, Negotiations, Building and monitoring contracts, Supplier monitoring. • Project Buyer - Purchasing savings: from 5 to 25% on global scale

Providing technical support on a call centre for Apple iOS products Average time to solve the technocal issue <12min; 50 to 60 calls taken/day

Marketing