David Šmidke

Software Engineering Senior Analyst Project management and communicating with the client counterpart. David gained strong experience in Application and OS Administration both Linux and Windows, Application and business interfaces integrations and configurations, Oracle Upgrade & Patching, Virtual Machines, Solution Design & Architecture, Client communication, as well as Business Process Automation, UC4 Job Scheduling (Broadcom Automic Automation - SME)

Multiple IT support roles including over 900 B2B customers with high volumes of diverse problems and issues with the product, this is where I learned to handle high volume of complex requests and incidents. System Administrator responsible for handling office IT systems including, Servers, Networks, Active Directory, Peripherals, Responsible for Incident escalations to the software vendor

•Supporting End Users with Daily Issues •Planning and Creating Large Company wide Directory Structures •Responsible for Managing User Accounts & Permissions in Active Directory • Creating and Managing Exchange Mailboxes • General Microsoft Windows Work Station and Server Administration • On-Site Support, Setup and Install •Spoken & written communication in German, English and Italian •Creating Documentation •Working in Multi-Cultural Environment •Windows Server and Active Directory Administration.

German and Italian