Debbie S. Clark

Experienced professional with a successful career in banking. Provided tactical support to assist Market Presidents/Sales Directors in effectively managing 41 Relationship Specialists (RSs) in 23 Community Bank markets across South Carolina and the western region of Virginia. Also provide consultative support to ensure segment service strategy is consistent across the region. Led segment customer service loyalty strategies and tactics, and served as an advocate for the RS job family. • In this Advocat

Acted as Leader and advocate for 43 RSs in 11 markets across S.C. who provides superior customer service and support to clients and internal partners in Commercial, Community and Government Banking. Ensured consistent customer service delivery throughout S.C., led focused sales and service initiatives, served as an escalation point for customer service and operational issues, and performed annual assessments/reviews. Served as main point of contact with Recruiter; managed interview process, including inte

Provided customer service for complex cash management and credit products, managed daily credit and operational risk, reviewed target balances for analysis, sweep products and base balances for customers in the Commercial Bank segment. • Identified sales gaps regarding Treasury Service products ad either sold the product myself or referred to the Treasury Service Officer. • Increased customer satisfaction by developing a personal proactive client contact calling strategy.

Supported 2 Business Bankers officers and assisted client base with banking requests.