Deepak Sadanandan

As a senior member of a newly-formed datacentre administration team participated in setup of monitoring software and installing machines to developers and engineers. Wrote scripts to save and download backups of server to NFS Solely installed, configured and supported customer facing open source ticketing system to migrate from the different sections as well as installed patches to change its default functionality in conjunction with specific non-standard requirements.

Proactively monitored and administered production and development servers remotely and at the data center. Provided 24/7 on call availability by means of cell phone, instant messaging and e-mail. Improved system security by limiting users using unjustified root access. Built optimized and patched linux kernels and mission-critical daemons with CPU optimizations to provide functionality not available in stock kernels and software, performance and reliability.

Managing a team of 6 members including System Administrator and Network Engineers Coordinating with Saturn System wares and Wipro team for software integration through VPN and Internet. Network support includes VPN, Leased line and router interfaces status monitoring, remote server connectivity monitoring log managing and reporting on WAN link utilization to program manager.

Served as the initial point of contact for resolution of connectivity and interoperability problems for several thousand dialup users and dozens of LAN users in heterogeneous, multi platform environment - mainly FreeBSD, RedHat, Windows. Besides technical support, performed many functioning aspects of a systems administrator. Supported LAN with printing and Internet. Monitored hardware and software functionality 24/7 to ensure their connectivity and availability.

Configured and troubleshooted hundreds of Linux systems, servers and workstations. Reviewed software installation procedures. Implemented new procedure for drive copying, dramatically reducing the time to create new system disks. Maintained and supported Linux prototype disks, including security updates, bug fixes, and feature enhancements. Decreased problem solving times by evaluating new Linux kernels and applying necessary patches in advance.

Assembled computers, performed upgrades, analyzed and fixed device conflicts. Supported in-house computers and LAN, running Windows and Linux. Taking Backups of Mails in pst formats

Computers