Denilson Garcia Derhum

Activities related to logistics, such as reception of vehicles, checking of documents, and procedures for loading and unloading orders. Organization of orders directing distribution centers. Served as a Student Worker at Amazon via Adecco from Aug/2023 to Feb/2024. In Jun/2024, I returned as a full-time employee.

B2B. High-value enterprise segment. Customers with revenues between R$3MM to R$30MM per year. CRM. First person of contact for solving problems with the customer. Analysis and approval of the most diverse lines of credit, working capital loans, personal loans, mortgages, receivables financing lines, etc. Sale of products and services such as financing assets, investments, consortia, insurances, opening new accounts, prospecting for new customers, card machines, etc. Debt collection and debt renegotiation.

Management of the back office activities of branches of Banco Bradesco S/A. Daily accounting management. Cash management for payments via conventional or ATMs. Control, retention, and reduction of expenses. Control of employees' attendance and hours worked. Supervise compliance with the agency's surveillance and cleaning activities. Formalization and custody of contracts and documents in general. KYC. Registration and monitoring of legal proceedings related to the agency. Quality management.

International Course using English as the first language AI-Artificial Intelligence Business Analytics Data Analytics Innovation Management Data Visualization Strategic Vision Marketing Analytics Supply Chain Leadership Management Agile Management I wrote the thesis about “The Perspective and Impacts of Using Artificial Intelligence (AI) on Customer Service in Commercial Banks in 2024.” I receive a grade 9.0/10.0 GPA 81