Denisa Ilie

• Translated stakeholder requirements into clear workflows, acceptance criteria, and process documentation. • Designed and optimized onboarding, relocation, and training processes using user-centric and Agile principles. • Created checklists, templates, and communication guides that improved clarity, consistency, and team alignment. • Gathered and analyzed business requirements from management, employees, and clients, turning insights into actionable solutions. • Applied Agile methods

• Created comprehensive project plans outlining timelines, resources needed, and expected outcomes. • Developed internal training materials to improve team members' understanding of operational processes. • Coordinated cross-functional teams to complete large-scale projects from inception through completion. • Coordinated administrative operations, including HR documentations, compliance, reporting, and process optimization for daily business functions. • Assisted senior management in developing objectives

• Localized content and performed UX adjustments for the LUKA AI Reading Robot & LUKA Mobile App. • Translated business needs into clear user stories and provided feedback to the software team to improve product outcomes. • Maintained a back-end digital portfolio of children's books from European publishers to support product integration. • Collaborated with the Product Owner and senior stakeholders to prioritize user stories, monitor progress, and drive project success.