Denise Grewe

Angestellt, Rooms Division Manager, Mercure Hotel Köln Belfortstraße
Studentin, Bwl und Wirtschaftspsychologie, Europäische Fernhochschule Hamburg

Skills

Büromanagement
Front Office
Gästebetreuung
Hotellerie
Hotelempfang
Front Office Rezeption
Beschwerdemanagement
Hotelmanagement
Reservation
Gastronomie
Hotelsoftware
Gästeempfang
Opera
Backoffice
Veranstaltungen
Büroorganisation
MS Office
Outlook
Kassenführung
MICROS Opera
Hotel-Reservierung
Guest Relations-Management
Micros Fidelio
Protel
Gastfreundschaft
Kundenorientierung
Organisationstalent
Zuverlässigkeit
Belastbarkeit
Freundlichkeit
Pünktlichkeit

Timeline

Professional experience for Denise Grewe

  • Current 2 years and 2 months, since Mar 2024

    Rooms Division Manager

    Mercure Hotel Köln Belfortstraße

Educational background for Denise Grewe

  • Current 7 years and 7 months, since Oct 2018

    Bwl und Wirtschaftspsychologie

    Europäische Fernhochschule Hamburg

Languages

  • German

    C2 (Expert / native speaker)

  • Englisch

    C1 (Fluent)

  • Spanish

    B1-B2 (Good)

  • French

    A1-A2 (Basic)

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