Denise Penwarden
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Denise Penwarden
- Current 15 years, since Jun 2011
Online Marketing Executive
German National Tourist Board, London, England
Supervising und maintaining GNTO's Facebook page, planning, initiating and running online marketing campaigns, implementing targeted marketing campaigns, developing cross media co-operations, email marketing
- 1 year and 1 month, Jun 2010 - Jun 2011
Marketing Assistant
The IT Job Board, London, England
HTML coding, email marketing, copywriting (emails, content campaigns, SEO pages, banners), conducting market research, updating website content, creating and updating marketing material, writing PPC advertisements, link building, Google advertising, creating press books, creating monthly KPI reports, conducting usability testing, assisting in client marketing activities, assisting in rebranding activities
- 1 year and 11 months, Aug 2008 - Jun 2010
Bilingual Customer Support Agent / Coach
Teleperformance, Gateshead, England
Supporting residents of the 3D virtual world "Second Life", solving billing and technical issues via phone, live chat and email. Monitoring the performance of other agents and giving them feedback.
Ausbildung von Denise Penwarden
- 10 months, Oct 2007 - Jul 2008
BA (Hons) Marketing & Management (2:1)
Newcastle University, Newcastle upon Tyne, UK
Work-related Marketing Project, Marketing Communications, Business Strategy, Advertising and Consumption, Understanding Consumer Culture & Society, Food Marketing
- 4 months, Oct 2005 - Jan 2006
Semester abroad
Newcastle University, Newcastle upon Tyne, UK
Marketing
- 3 years and 11 months, Oct 2003 - Aug 2007
Applied Modern Languages and Business
Justus Liebig University, Gießen, Germany
English and Spanish literature, language and cultural studies combined with business studies
- 2 years, Aug 2001 - Jul 2003
Vocational Training
Friedrich Feld School, Gießen, Germany
Sprachen
English
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
B1-B2 (Gute Kenntnisse)
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