Dheeraj Siddha

Complete autonomy in handling customer and supplier setups and communication flows. Proficient in data analysis. Skilled in managing BIS6 landscape. Project coordination.

On-boarding new partners Hands-on Seeburger BIS6. EDI Platform: SAP ECC, PI / PO, EDIFACT, VDA, ODETTE, ANSI X.12, XML and WEBEDI TX2, VAN COVISINT. OpenText platforms. Monitoring processes on Nagios/ Heimdall Backend server handling. Multiple migration projects. creating and presenting projects with KPI. Intercompany projects. Hands-on HP Stratos ticketing system, service now Documentation

• Be part of a team of application engineers involved in software support and management. • Lead the design discussion and develop large-scale data collection analysis and reporting systems for Cisco customers and users. • Work with architects and product owners / customers to prioritize and define functionality. • Contribute to functional specifications. Write portions of product specification and help seek clarity where it does not exist. • Capacity and planning and management of resources.

Tier 1.5 McAfee Virus removal team Technical support for both individual and enterprises Analyzing logs Communication training

• Accounts receivable. • On-call support health care management. • American B2B call service