Dhivya Manoharan
Skills
Timeline
Professional experience for Dhivya Manoharan
- 1 year and 4 months, Nov 2023 - Feb 2025
Network Specialist
Alcatel-Lucent Schweiz AG
Delivered 24/7 VIP support to high-profile EMEA/APAC clients, including Swiss Federal Railways, Dimension Data, and NTT Data. Successfully resolved numerous high-priority tickets related to STP, OSPF, BGP, MPLS, VXLAN, QoS, SPB, IS-IS, NMS, IoT, SD-WAN, IPsec, GRE, and cloud issues, ensuring timely network recovery and maintaining system stability.
- 2 years and 3 months, Sep 2021 - Nov 2023
Network Specialist
Movate
Managed network infrastructure and resolved critical and high-priority tickets for prestigious clients including Qatar Armed Forces and Singapore University of Technology. Implemented swift recovery measures during outages to minimize downtime and ensure business continuity.
- 5 years and 3 months, Apr 2014 - Jun 2019
Senior Network Engineer
Movate
Experienced in suggesting network optimization strategies to improve performance, including traffic prioritization, efficient routing protocols, enhanced bandwidth utilization, regular monitoring and tuning, and implementing redundancy to serve diverse clients.
- 1 year and 2 months, Feb 2013 - Mar 2014
IT Systems Administrator
Sutherland Global Services
AVG Anti-virus: The project deals with giving end-to-end assistance to the customers on AVG anti-virus installation, virus attacks, PC maintenance, driver installation and other network issues
Languages
English
C2 (Expert / native speaker)
German
A1-A2 (Basic)
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