Jackson Riddle

• Short Term Contract • Collapse 3 production firewalls into single JUNOS configuration • CISCO ASA to Juniper SRX • Juniper Netscreen to Juniper SRX • Screen OS dissection • ASA dissection • SRX Cluster configuration • Equipment test plans and results • Feature and functionality test plans • Network diagrams • Tier 3 JUNOS support • Collapse existing VPN’s from firewall to Netscaler

• Maintain Firewall infrastructure • Development and maintenance of fault diagnosis procedures to support effective fault resolution • Implementation, integration & migration planning • Troubleshooting of network issues • Network diagrams • Operations and support procedures • Technical input to major service outage root cause analysis and corrective action reports • Maintained firewall infrastructure. SRX, ASA, Netscreen.

• Implementation, integration & migration planning • Troubleshooting of network issues • Staff Training on Network Technologies • Advice, and demonstration if necessary, of new software and hardware features • Written summary reports on equipment and network problems • Equipment test plans and results • Network diagrams • Operations and support procedures • Technical input to major service outage root cause analysis and corrective action reports

• Responsible for all LAN connectivity and WAN management for a National IP network. • Responsible for all device configurations (CISCO, JUNIPER), deployment and operational troubleshooting. • Provides Tier 4 support on all operational issues that may occur in a high speed environment • Responsible for Network Architecture and Installation • Responsible for updating firewall configuration on SRX series Juniper firewalls • Responsible for Network Capacity Planning

Served as a network systems subject matter expert covering acquisition, design and deployment for Enterprise customers. This included hardware evaluation, circuit availability, software bug scrubs and proper SLA considerations. Documented final technologies used, circuit locations, software configurations and escalation procedures

Served as a subject matter expert for service delivery and operational requirements for 10 gig network deployment. This included the evaluation of multiple vendors and certification of new hardware and configurations. Managed multiple projects with aggressive timelines and established business processes enabling business owners to maintain cost effective delivery of new services.