Dhruvkumar Patel

• Diagnose and resolve faults on electromechanical systems including ABS, traction control, and elec- tronic fuel injection, restoring units to manufacturer specification through root cause diagnosis. • Update and configure diagnostic and firmware software across two-wheel platforms, including Bosch eBike Systems and Giant, to keep components current with manufacturer specifications.

• Diagnosed, repaired, and maintained electric bicycles, including motors, lithium ion batteries, battery management systems, controllers, wiring, and mechanical systems, to ensure safety and performance. • Inspected and certified refurbished e-bikes against safety and performance standards, assessing battery health, motor output, and control module integrity under strict zero defect quality benchmark.

• A working student in a fulfillment-associated position supports warehouse or logistics operations by managing inventory, packing, and shipping tasks, ensuring efficient order processing. • Managed order fulfillment processes, achieving 99% accuracy in picking, packing, and shipping.Improved customer satisfaction by 10% and reduced complaints through effective inquiry resolution and quality assurance.

• Utilized CAD QS software for industry compliance, performing stamping on drawings, measuring tolerances, and creating detailed measurement protocols. • Collaborated with suppliers and engineers to ensure material compliance with industry standards. • Proficient in Precision Dimension Inspection using callipers, micrometres, and Coordinate Measuring Machines to ensure components meet engineering specifications, enhancing efficiency and quality by 10% in mechanical manufacturing.

• Designed and made new components, subassembly systems, and accessory kits, including plastic/metal parts designed to be produced through various processes, such as sheet metal stamping and bending.Skilled in designing and optimizing mechanical parts with CAD and SolidWorks, specializing in process validation and maintenance scheduling. • Proficient in MS Office, SAP, and management tools, creating design layouts. Applied Six Sigma techniques in gear and mechanical tool manufacturing to reduce defects.

Project Management, supply chain management, data management, production planning and control.