Dikshith Kumar

• Managed day-to-day operations and process improvement initiatives. • Improved operational efficiency by streamlining workflows. • Coordinated with cross-functional teams to ensure timely project execution. • Prepared operational reports and monitored key performance indicators. • Maintained high customer satisfaction through effective issue resolution.

Managed end-to-end vendor relations and ensured contract compliance. Negotiated procurement deals, improving cost-efficiency and maintaining service quality. Led a 23-member team, ensuring timely project delivery and customer satisfaction. Streamlined logistics and installation coordination, improving on-time delivery. Implemented Lean Six Sigma to reduce defects by 15% and increased customer satisfaction. Boosted inventory accuracy to 95% and reduced downtime by 30% via process improvements.

Oversaw 3PL warehouse operations and implemented WMS to boost efficiency and accuracy. Led teams to exceed KPIs and cut costs by 25%. Negotiated logistics contracts, optimized routes, and enhanced CRM success. Delivered data-driven reports for strategic decisions, streamlined processes, and strengthened coordination with suppliers and 3PL partners, improving productivity, service quality, and customer satisfaction.

Coordinated global and domestic shipments, ensuring customs compliance and accurate documentation. Managed WMS/TMS for tracking, audits, and KPI reporting. Optimized warehouse layout, improving order fulfillment by 50% and reducing transit time by 15%. Negotiated contracts lowering costs and lead times by 30%. Introduced temperature monitoring cutting deviations by 20%, enhancing efficiency, accuracy, and overall logistics performance.

Logistics ,operations and supply chain