Djordje Radovic

• Technical support and monitoring of four internal banking applications in Production and Test environment based on CMS, Windows Server, MS SQL, IIS for 8 different web sites and 16 markets. • Private banking application • Analysis and troubleshooting • Request, Incident, Change and Problem management in HP Service Manager • Software deployment • Web Services • KPIs • Geneos, IBM Tivoli monitoring • Disaster recovery testing

Organizing, Planning, and Prioritizing Work Identify problems, assign workloads and manage schedules to ensure timely delivery of products Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Project Leader for digitization and processing of data for the Požarevac Health Center

International School for Education and Information Technology, that works with official authorization of „Cambridge International School“ and three leading IT companies, Microsoft, Adobe and Apple