Dmitry Zhagrin
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Dmitry Zhagrin
- Current 13 years and 1 month, since May 2013
Head of IT Infrastructure and Service Desk
The Royal Bank of Scotland
• IT projects management, implementation and support • Coordination with vendors and outsourcing partners • Supervision and staff management of IT Service Desk • Incident Manager • Problem Manager
- 1 year and 10 months, Aug 2011 - May 2013
Deputy Head of IT Infrastructure and Service Desk
The Royal Bank of Scotland
• IT projects management, implementation and support • Coordination with vendors and outsourcing partners • Supervision and staff management of IT Service Desk • Incident Manager • Problem Manager
- 2 years and 2 months, Jul 2009 - Aug 2011
CIO
OAO "RamKHP"
Project management IT & Infrastructure compliance level Change management Business contingency management Budget Management SCE 2010 Implementation
- 2 years and 11 months, Jul 2006 - May 2009
CIO
Russian Oils Ltd.
Project management IT & Infrastructure compliance level Change management Business contingency management Budget Management Corporate network (8 offices)
- 2 years, Jul 2004 - Jun 2006
Head of IT
Rabobank International / Russia
Project management Department Management according Head Office rules IT & Infrastructure compliance level Moscow office IT & Infrastructure architecture & design according Head Office rules Change management Business contingency management Budget Management
- 3 years and 2 months, May 2003 - Jun 2006
Head of IT
Agro-Industrial Financial Company (AFC)
Project Management Network Administration User Support
- 4 years, Jul 2000 - Jun 2004
Project Manager
Rabobank International / Russia
Project Management Network Administration User Support Administration of local trade/accounting/risk management system
- 2 years and 2 months, May 1998 - Jun 2000
Senior specialist
Rabobank International / Russia
Network Administration User Support Administration of local trade/accounting/risk management system
- 1 year and 5 months, Jan 1997 - May 1998
Senior specialist
Unexim Bank
Network Administration User Support
Ausbildung von Dmitry Zhagrin
- 1 month, May 2006 - May 2006
ITIL
Center 5-55
- 1 month, Sep 1997 - Sep 1997
CheckPoint FireWall-1 Administration and Support
Uni Center
CheckPoint FireWall-1 Administration and Support
- 4 years and 9 months, Sep 1992 - May 1997
Cybernetics dep., System Tech. Engineer
Moscow University of Engineering and Physics
Sprachen
English
B1-B2 (Gute Kenntnisse)
Russian
C2 (Verhandlungssicher / Muttersprachlich)
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