Dmytro Kolos

-Leading a project with money transfer system PrivatMoney (b2p money send). Cooperation with election offices, providing employees of the offices with salaries during the parliamentary elections -Leading my own selling channel (money transfer by call centre - PrivatMoney, Western Union) -Training call centre operators on weekly basis, teaching them how to make money transfers, introducing new trends

-Development of offered banking products (credit cards, premium cards, deposits, insurance, etc.) by banking agent network -Summarizing results and analysis of internal and external factors required for regular general meetings of directors from all countries where Privatbank resides. Personal attendance at the general meetings -Creating and realising instruments of internet selling of bank products by banking agent network -Initiating and certifying new products to sell by banking agent network

-Supervising operators and striving to meet objectives outlined in the key metrics of service level, clients, speed, quality and responsiveness -Analysis of department's processes -Solving a variety of problems (technical, client-related, etc.), communication with managers in charge

Master's Thesis “Auxiliary loads supply for a wind turbine connected to a DC grid”

electrical transmission systems

enterprise economics

electrical machines and drives