Doha Chafaqi

Bis 2020, Manpower Analyses Controller, Etihad Airways, UAE

Zurich, Schweiz

Über mich

My experience spans over 12 years of experience within the airline industry, working for two major carriers based in the Middle East. During my employment at both Saudi Arabia Airlines and Etihad Airways, I have gained wide range of skills and experience as customer service, problem solving, training / use of advanced aviation related software, Manpower controlling, Data controlling & analyzing, and Duties planning. Therefore, that exposed me to management and leadership techniques that I still want to continue building on and advancing my career, while further developing my skills and continuously learning.

Fähigkeiten und Kenntnisse

Customer care
Customer Support
Administrative Support
Analytical skills
Microsoft Excel
Operation Planning and Control
strong interpersonal skills

Werdegang

Berufserfahrung von Doha Chafaqi

  • 5 Jahre und 7 Monate, Jan. 2015 - Juli 2020

    Manpower Analyses Controller

    Etihad Airways, UAE

    Focusing on data analyzing to reflect the manpower usage and reporting to the relevant departments the statistics outcomes.

  • 1 Jahr und 10 Monate, März 2013 - Dez. 2014

    Crew Training & Licensing Planner

    Etihad Airways, UAE

    + Plan the training flights and ground trainings for the Crew Members considering the implementation of the company policies and biding to the FTL rules. + Control crew licenses and crew travel permits

  • 2 Jahre und 2 Monate, Jan. 2011 - Feb. 2013

    International Flight Attendant

    Etihad Airways, UAE

    + Ensure the safety and security of the Aircraft and passengers plus First Aid. + Customer Service, Families Assistance & Onboard sales. + Qualified 777- 330-340- 320.

  • 1 Jahr, Jan. 2010 - Dez. 2010

    Flight Crew Scheduler

    Saudi Arabian Airlines

    On the day of operation responsible of preparing schedules, handling adjustments, monitor Flight operations, Ensure Compliance, assist with HR.

  • 1 Jahr und 7 Monate, Juni 2008 - Dez. 2009

    International Flight Attendant

    Saudi Arabian Airlines

    + Ensure the safety and security of the Aircraft and passengers plus First Aid. + Customer Service, Families Assistance & Onboard sales. + Qualified 777- 747- Embraer.

Sprachen

  • Englisch

    Fließend

  • Französisch

    Fließend

  • Deutsch

    Gut

  • Arabisch

    Muttersprache

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