Dwarkesh Patel

Automated Jira Cloud KPI tracking, email reporting, and bulk project creation to reduce manual effort. Built a log pipeline and Grafana dashboards to track utilization and optimize license purchasing. Developed a Python executable for management to analyze average lead times and delivery statistics. Centralized inventory in Snipe-IT, recovering 60 misplaced licenses and avoiding unnecessary repurchases.

• Enhanced operational efficiency with L1/L2 support • Scheduled and monitored ETL jobs on Teradata • Maintained system performance by troubleshooting SQL and Informatica ETL • Secured data integrity with database maintenance • Resolved issues, maintaining SLAs with Servicenow

• Completed extensive training on Teradata, Linux, and ETL tools. • Engineered and launched ETL pipeline for data migration to Teradata Data Warehouse. • Executed data cleansing and transformation using business rules and historical data management. • Automated bulk data loading with Teradata BTEQ and TPT scripting.

• Designed IoT system for smart buildings • Created dynamic dashboard for cost-saving alerts • Predicted usage patterns with data visualisation • Implemented smart limit mechanisms for utilities • Developed cloud app for real-time appliance control