EGE AKAR

• Acted as a key liaison between business units and tech teams, improving delivery velocity and cross-team collaboration. • Delivered structured and comprehensive business/technical analysis that enabled development teams to build high-quality features and conduct their tests efficiently. • Translated high-level business requirements into user-centric stories, service maps, and functional documentation.

• Oversaw end-to-end project delivery from ideation to go-live across multiple B2B digital products. • Created technical and functional documentation; managed sprint cycles and agile rituals. • Built strong client relationships and facilitated clear communication between technical and non-technical teams. • Performed QA tests and deliveries at the end of each sprint to ensure the quality of the delivered product.

• Delivered business analysis reports to senior leadership to support data-driven decision-making on Production and Customer Service operations. • Designed a documentation framework that improved traceability and knowledge sharing within the Customer Service team, resulting in a 20% increase in productivity. • Designed a centralized data collection framework for the production teams for optimized data sharing and efficient reporting.

Minor in Business Analysis