Eason Song
Angestellt, Sales Technical Support, Hotel Reservation Service
shanghai, China
Werdegang
Berufserfahrung von Eason Song
Bis heute 16 Jahre und 4 Monate, seit Juni 2008
Sales Technical Support
Hotel Reservation Service
1.Consultant/Process Analyst/Solution finder for special Client requests 2.Connector/Interface between Clients (intern/extern) and IT 3.Coordination of Maintenance/Bugfixing tasks in HRS-programs 4.Support SOAP project
1 Jahr und 6 Monate, Jan. 2007 - Juni 2008
Technical Support
Morganstanley
1.Managed more than 200 PCs and 10 servers, including Local AD Server, Application Server, File Server, Backup Machines, etc. 2.Provided helpdesk coverage for more than 200 end users/internal clients. 3.Worked as the front line of internal client technical troubleshooting. 4.Participated in Data Center Migration Project, including the moving of network equipments and servers. 5.Participated in Comms Room Expansion Project.
Ausbildung von Eason Song
1 Jahr und 5 Monate, Sep. 2009 - Jan. 2011
MBA
shanghai jiao tong university
Marketing, information administration
3 Jahre und 10 Monate, Sep. 1999 - Juni 2003
Information measurement and Instrument
shanghai jiao tong university
Sprachen
Englisch
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