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Ebraam Fam

Angestellt, Sales Engineer, Gamatech Energy
Abu Dhabi, Vereinigte Arabische Emirate

Fähigkeiten und Kenntnisse

LAN
Engineering
Networks
German language
Programming
WAN
Marketing
Deutsche Sprache
C Programming
C++
Arduino
VoIP
English Language
Arabic Language
Network Security
Management
Software
Support
C#
Customer service
Technology
Inside Sales
Technical Sales
Customer Support
Sales Engineering
Customer Relations
Technical Sales Support
Customer Relationship Management
Customer Experience Management
After Sales Management
German as a foreign language
Flexibility
Professionalism

Werdegang

Berufserfahrung von Ebraam Fam

  • Bis heute 1 Jahr und 5 Monate, seit Feb. 2024

    Sales Engineer

    Gamatech Energy

  • 2 Jahre, März 2022 - Feb. 2024

    Technical Support Engineer

    Orange Business Services

    Networks Technical Support Engineer

  • 4 Monate, Apr. 2020 - Juli 2020

    Customer Support Representative

    Vodafone Ireland

    Providing helpful information, answering questions, supporting customers while ensuring their satisfaction with the service of the company. Handling professionally customer complaints and problems, which enabled me to improve my skills while working with challenging situations.

  • 10 Monate, Sep. 2019 - Juni 2020

    Mathematician

    Freelance

    Freelance tutor for mathematics - IGCSE students

  • 3 Monate, Juli 2018 - Sep. 2018

    Engineering Intern

    RWTH Aachen University

    Learnt the technology of the mobile robots for flexible intralogistics, learnt the assembly of robotics and smart automation, while improving my German language.

  • 2 Monate, Juli 2017 - Aug. 2017

    Engineering Intern

    ABB

    Learnt the process of production of transformers (Oil and dry transformers), dealt with the design specifications, got involved in the team of the Supply Chain Management.

Ausbildung von Ebraam Fam

  • 3 Monate, Jan. 2020 - März 2020

    Marketing

    American University in Cairo

    -Learnt the fundamentals of marketing, supply and demand chain and the customer behavior. -Sales Management course.

  • 2 Monate, Juni 2018 - Juli 2018

    German as a foreign language

    Fachhochschule Aachen

    Intermediate/advanced level of German (B1)

  • 5 Jahre und 5 Monate, Sep. 2014 - Jan. 2020

    Electrical Engineering

    Cairo University

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