Ebru Dursun Duhan

• Identified new sales channels and acquired new customers in the European market. • Developed and nurtured relationships with new customers and distributors. • Communicated with customers to understand their needs and providing tailored solutions. • Led meetings to review the progress of ongoing projects. • Monitored and addressed post-sales issues proactively to ensure high levels of customer satisfaction.

• Managed offices, effectively organized, prioritized, and handle multiple assignments simultaneously. • Assisted to Board of Members, and to the President and managed their calendars and travels. • Organized trade missions, buyer missions, and networking activities for member companies Prepared reports on visits to target markets. • Engaged with national and international organizations, representing the Association and the Turkish steel sector at various networking events.