Éder Baiocco

Angestellt, IT System Engineer, Faigle AG
Zürich, Schweiz

Fähigkeiten und Kenntnisse

Hardware and Software Support
Microsoft Office
Security software
Electronic Mail
Printers
Antivirus
Testing
ITIL-Projekterfahrung
Wireless
Scanners
Device Driver
Backup/Restore
Data recovery
Agile Methods
IT-Compliance
Information technology
IT Project Management
Contract Management
Software Development
Apple
Computer and notebook maintenance
Managed Printing Solutions
PaperCUT
German
IT Application Management
Systemengineering
IT systems
Support
PC Support
HDS
Windows Server
Computer Networks
System Administration
Active Directory
Systems Engineering
System Support
Windows
Windows Power Shell

Werdegang

Berufserfahrung von Éder Baiocco

  • Bis heute 2 Jahre und 3 Monate, seit Dez. 2023

    IT System Engineer

    Faigle AG

  • 3 Jahre und 11 Monate, Jan. 2020 - Nov. 2023

    IT Systemtechniker

    Swiss IT Solutions

  • 2 Jahre und 5 Monate, Juli 2015 - Nov. 2017

    IT Support Technician

    Serpro

    Member of the IT Contracts Management Team; Processing and registering data communication link operations using IBM SCCD; Managing monthly billing for data communication links; Participating in the project to transfer WAN network control from a larger operations center to a smaller one; Contributing to a project aimed at updating the contract management process; Gaining knowledge of organizational Service Desk processes in accordance with ITIL guidelines (Request, Incident, and Change Management);

  • 14 Jahre und 3 Monate, Apr. 2001 - Juni 2015

    Principal CEO, Senior Technician and co-founder

    Mega Informática

    I led the company for 14 years, building a strong market reputation by delivering reliable IT solutions, including: IT project management and implementation (consulting, planning, installation, configuration, maintenance, and upgrades of hardware and software); 1st/2nd-level support; Development of a client base of nearly 4,000 customers, including Subway, McDonald’s, and others; Hardware; Managing Microsoft Windows systems; Network and Wi-Fi; Backup and data recovery.

  • 7 Jahre und 9 Monate, Aug. 1993 - Apr. 2001

    Principal CEO, software developer

    Tema Informática

    Over seven years, combining the roles of Software Developer and CEO, I successfully managed the business by: Developing software and leading projects for clients such as VOLVO do Brasil and UNIMED Paraná, as well as local hospitals, medical offices, and retail stores; Assembling and selling computers; Novell NetWare; Deploying software solutions; Defining and implementing data backup processes; In a later phase, leading business development efforts, acquiring new clients, and managing contracts.

Ausbildung von Éder Baiocco

  • 1 Jahr und 5 Monate, Aug. 2019 - Dez. 2020

    Systems analysis

    Unigran

    WEB software development, network computers, database analysis, object-oriented software development, software engineering.

  • 2 Jahre und 3 Monate, Feb. 1999 - Apr. 2001

    Computer Science

    UNIPAR - Universidade Paranaense

  • 2 Jahre, Aug. 1996 - Juli 1998

    Computer Science

    UEMS - Universidade Estadual do Mato Grosso do Sul

Sprachen

  • Englisch

    Fließend

  • Portugiesisch

    Muttersprache

  • Deutsch

    Fließend

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