Edis Dazdarevic
Skills
Timeline
Professional experience for Edis Dazdarevic
- Current 6 years and 1 month, since Nov 2019
ICT Assistant
OSCE
- 1 year and 7 months, May 2018 - Nov 2019
ICT Help Desk assistant
OSCE
Provided support and training for over 150+ users, Created detailed user guides on IT services, Troubleshoot end-user software and hardware related problems, Identified, assessed and solved and/or escalated software and hardware related problems to third level support.
- 1 year and 7 months, May 2016 - Nov 2017
IT Support Technician
Municipality of Tutin
Setting up computer workstations for users with necessary peripheral devices (mobile modems, printers, etc.). Provided desktop support to over 100 users. Assisted with inventory organization and maintained hardware location. Performing software and hardware installation, including printers, anti-virus programs, and drivers.
Languages
English
Fluent
German
Basic
Srpski
First language
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