Elena Nora Lutz

Talent Search in the Real Estate industry throughout all Germany

Responsible for liasing with customers, ensuring high levels of customer satisfaction. Maintaining outstanding store condition and visual merchandising standards. Completing financial reports on a daily basis, support creating repeat business.

Ensuring positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring customers have an exceptional dining experience. Making menu suggestions and describing the dishes to guests, taking orders, delivering drinks and food to the tables, overseeing table maintenance and monitoring guests satisfaction, furnishing the bill and facilitating payment for the guests.

Hired, managed, coordinated and booked high quality models in the fashion, film and entertainment industry. Coordinated and took part in meetings with business clients as well as supported and updated databases. Built and maintained a strong network in the fashion industry.

Responsible for tending to the needs of the company’s most important clients in different locations throughout South Beach. Including welcoming clients and serving drinks/snacks upon request.

Managed the front office of 3 hotel properties with a total of 127 rooms. Directly supervised all front office personnel and ensured proper completion of all front office duties. Directed and coordinated the activities of the front desk, reservations, guest services and telephone areas. Prepared weekly/monthly reports and budgets for front office department. Trained, scheduled and evaluated job performances of all front office personnel.

Musik, Französisch, Sport