Elena Klassen

Led cross-functional projects focused on process optimization and automation. Gathered requirements, prepared specifications, coordinated implementation with development teams, tested new features, and improved reporting dashboards. Monitored operational KPIs, identified bottlenecks, and drove process improvements across the business.

Support for the "Java Developer" course (up to 400 people): - communication with students - interaction with teachers and reviewers - collecting and processing feedback from students - generating progress reports, working with tables - holding online events for students (organizational meetings, webinars on developing soft skills, graduations)

- responsibility for the smooth operation of the enterprise and its branches - constant monitoring and optimization of operational processes - task tracking, deadline control - communication with managers, other departments, contractors and clients - planning and implementation of optimization strategies - organizing meetings - maintaining databases of clients and company contracts - preparation and distribution of information letters - negotiations with service providers, organization of cooperation

1. Management of federal and international projects (offline and online): 2. Coordination of international work in the organization: 3. Supervising the internship program for young professionals in the field of youth work in Russia and Germany. 4. Work with internal document flow, correspondence and mail. 5. Representation of the organization's activities at events of partner organizations.