Elena Petrova

•Producing timely and accurate payroll •Ensuring integrity of client and employee data •Identifying discrepancies •Ensuring quality controls in the payroll processes and updated documentation •Responding to allocated client queries and taking appropriate actions in accordance with service level performance targets •Highlighting and escalating relevant matters that may affect the running of client payrolls •Participating in the implementation phase for new clients •Organizing trainings/workshops

• Participation on payroll processing - payroll processes, country specifics, legislation • Before project go live, understand client needs and system requirements to ensure optimal preparation of XLS files • Ensuring format of all XLS files • Preparing formulas for data transformation • Ensuring documentation of client desktop procedures • After project go-live, follow defined procedures with a view to ensuring proper data transformation • Interaction with different teams