Elena Voss

Bis 2020, E-Commerce Project Manager, Aviareps AG
Abschluss: MBA, ESMA Barcelona, (Universidad de Gerona)
München, Germany

Fähigkeiten und Kenntnisse

Account management
Project management
Partner management
Event management
On-line payments
e-Payments for Travel&Transportation
e-Payments
e-Commerce
Acquiring
Issuing
Credit/debit cards
Direct debit
e-wallets
Risk management
International experience
account management and project coordination in IT
Tourism
Front office
Customer service
Training specialist
Spanish
English
Russian
French
Czech
German
Deutsch
Español
Français
русский
Internet Payment-Lösungen
Kundenbindung
Projektorganisation
Kommunkation
Schulungen
Yoga Alliance certified Yoga trainer
Kundalini Yoga Teacher (certified by Golden Bridge
LA)

Werdegang

Berufserfahrung von Elena Voss

  • 4 years, Mar 2016 - Feb 2020

    E-Commerce Project Manager

    Aviareps AG

    Partner manager, e-commerce manager, project manager

  • 1 year and 9 months, Nov 2012 - Jul 2014

    E-Commerce - Key Account manager

    Pay.On AG

  • 1 year and 6 months, May 2011 - Oct 2012

    E-commerce - Sales Operations manager

    Wirecard AG, Munich, Germany

    • Acting as a main point of contact for national and international key accounts (Airlines, Travel Agencies) • Generating new leads through meetings and attendance of industry conferences and exhibitions • Managing the customer set-up-process, reviewing legal documents in multiple languages, supporting technical integration and acting as primary customer contact during the set-up process

  • 10 months, Aug 2010 - May 2011

    Training Specialist

    Viewpoint, GE Healthcare

    • Organizing Trainings • Creating, improving and updating training documents and power point presentations of the product (X-ray software) • Optimizing training process by implementing new training software - (Adobe Captivate, Webex) creating new training package and improving the product presentation • Organizing and recording on-line trainings via Webex • Quality management ( verification and validation of training content, marketing content and new release of software Sales Force) • Business Analy

  • 2 years, Dec 2005 - Nov 2007

    International project coordinator (for Hewlett Packard)

    MGM Technology Partners

    • Problem management • Organization of conferences • Communication between teams in France, USA, Germany and Indian Support • Managing of Go Life phase for Hewlett Packard application (more than 30 different applications)

  • 9 months, Oct 2004 - Jun 2005

    Customer Service Specialist

    Vueling Airlines, Barcelona

    • Customer support on an international level • Maximizing profit through cross-selling of additional services: car rental, hotels, travel packages

  • 5 months, Apr 2003 - Aug 2003

    Marketing, PR and event management

    Camping Montroig, Spain

    • Reservation and registration of clients • Camping event organization • Public Relation for Camping resort • Collaborating on creation and communication of new company image • Status reports and problem management

  • 1 year and 4 months, May 2000 - Aug 2001

    Account manager

    Czech Today - Russian Newspaper, Prague, Czech Republic

    • Closing deals with new advertising partners and intermediaries • Collaborating with journalists • Increasing the popularity of newspaper by dealing with new distribution channels

Ausbildung von Elena Voss

  • 10 months, Oct 2004 - Jul 2005

    Business Administration

    ESMA Barcelona, (Universidad de Gerona)

    Marketing, Managing abilities, Trading, Enterprise management, Documentation and Information Management, Communication, Lead Management, Advertisement, HR, Marketing, Advertisement

  • 10 months, Oct 2001 - Jul 2002

    Hotel Management and Tourism

    ESMA Barcelona(Universidad de Gerona)

    Tourism Marketing, Destinations, Tour-Operator and Travel agencies, On-line distribution, Country Image, Excellence

  • 2 years and 10 months, Oct 1998 - Jul 2001

    Management

    ESMA Prague (Vysoka Skola Ekonomicka)

    Marketing, Economics, Accounting, PR, E Commerce, Management, Communication

Sprachen

  • English

    C1 (Fließend)

  • Spanish

    C1 (Fließend)

  • Russian

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    B1-B2 (Gute Kenntnisse)

  • German

    C1 (Fließend)

  • Czech

    C1 (Fließend)

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