Elisa Surjoseputro

Research focus: sustainability in packaging films industry

Build a prospect pipeline from a standing start via own initiatives supported by marketing Responsible for the identification of new business prospects via dedicated and consistent lead generation activity, via phone and email Work to identify and target prospective customers, and then focus on specific individuals to arrange meetings with the sales team Use engaging first-contact and nurture best practices to garner conversation with target companies and individuals.

Ensured that logistics goals are met and inventory levels are sufficient for customers' needs. Assisted Sales department in post-sales customer visitation to ensure customer satisfaction. Developed knowledge in customer service and satisfaction, collecting and analyzing hand-picked sales data, and product strategies.

Read blueprints, work from layouts and dimensions on drawings to perform assigned task. Operated mill, lathe and drill effectively and safely. Monitored moulding process implementation to ensure smooth operation. Worked on quality control to ensure that all requirements are met.

Be involved in stock control and management. Giving advice and guidance on product selection to customers. Nurture relationships with prospective and existing customers.

Area of Specialization: Procurement and Sales Supplementary courses: Service Management, Energy Technology Bachelor thesis title: "Cross-Culture Customer Relationship within the Indonesian Market"

Preparatory course for a university entrance qualification for mathematical, science and technical degree.