Elisabeth Tompunu

At Backbase we help clients around the globe with a modern and lean Customer Experience Platform. By loosely coupling presentation tier technology, and by leveraging your legacy systems, we provide you with the tools to transform and create your own engaging, digital presence.

Duties: •Maintaining customer relationships by responding to inquiries; documenting actions. •Utilizing, updating, and maintaining the adequacy and integrity of information in HGG’s system. •Performing all required administrative and compliance activities for the organization. •Handling and supporting customer service processes.

As a Financial Research Trainee, my main responsibilities were: • Research and analysis of financial institutions, commodity chains and CSR. • Research financial institutions involvement in projects with negative social impacts. • In charge of a vast data-base of international financial institutions and their subsidiaries.

Duties: •Mapping shrimp supply chain and analyzing the unsustainable part of the chain in Thailand, India, Bangladesh, and Vietnam. •Researching migration policy amongst ASEAN member countries, particularly for undocumented migrants from Myanmar who work in the Thai seafood industry. •Contributing in the preparation of the Campaign Strategy proposal, by constructing a problem tree and an assessment of shrimp export/import performance between Asian and European countries.

•Ensuring each client receives outstanding service during their visit at the company. •Correctly handling all register transactions, ensuring all certification, tax refunds and invoicing are in order. •Ensuring availability of merchandise and maintaining inventories. •Representing and promoting the company with products presentation and services at showrooms.

Duties: •Rising public awareness over women's health sanitary problem in Uganda and campaigning the vision of the company in retaining schoolgirls’ education and women empowerment in Uganda verbally and through social media •Initiating funding strategies and forging relations with potential investors while maintaining sustainable relations with the current investors •Providing reports and managing clerical and administration tasks

Duties: •Achieving the monthly target of sales that is set every month through innovative marketing strategy. •Helping with training and development of the staff. •Collecting and researching information to identify and resolve problematic situations (such as customer complaints, retail loss prevention, etc). •Ensuring availability of merchandise and maintaining inventories. •Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.

- Conflict Resolutions and International Relations in the Middle East

International Relations in the Middle East