Emma Harrop

Creation of web content, sales letters, brochure copy and miscellaneous writing for a number of clients. This role involves carrying out a thorough briefing process (interview and questionnaires), then working through the drafting process to produce a piece of writing that suits the client’s needs.

Write & Edit Client Release Notes for Software Updates. Maintain Online Help & Documentation

Six months full-time study for modules of the Diploma of Professional Writing & Editing.

Conduct interviews and research projects and convert information into technical and user documentation. Manage workflows for software developers working on a large-scale automotive software system. Other varied roles as required, including software testing, forms design and presentations.

Design, produce and test both online and paper-based documentation. Provide input on the development of the company’s recruitment software in relation to information gathered through research and interviews.

Traveled throughout UK & Europe on working visa.

Various short/medium term writing contracts for Melbourne-based companies.

Travel through USA & UK

Create online help and paper-based documentation for a number of Windows-based systems developed in-house.

Various administrative assignments between contracts.

Develop documentation, online help, and associated product information for the range of HyperWrite’s software products and services.

Organise and prioritise all general office administration tasks, and to ensure the smooth running of the office. Produced fully functional office procedures manual before leaving.

Provide support to novice computer students. Additional duties for the Computer Services Department.

Member of Despatch team who worked on a daily basis to ensure all orders and listing requirement from Real Estate Agents ran to schedule.

Editing & Writing