Emmanuel Osei

I Provided comprehensive IT support, maintaining network infrastructure, ensuring data integrity, and optimizing system performance for staff. Performed daily system backups, ensuring 100% data integrity and recovery readiness for critical business operations. Configured and maintained network infrastructure, optimizing connectivity and performance weekly to minimize disruptions. Conducted hardware troubleshooting and maintenance, ensuring minimal downtime for staff monthly and extending equipment lifespan.

Directed daily operations, optimized workflows, and managed supplier relations, contributing to significant improvements in efficiency and productivity. Oversaw daily operations, ensuring efficient workflow and seamless communication across multiple departments. Developed and implemented operational policies that improved efficiency and productivity by 35% within the head office. Analyzed weekly sales data and market trends to inform strategic business decisions and optimize inventory management.

Administered critical IT infrastructure, optimizing network performance and enhancing system security for over 500 users. Configured and managed Active Directory (AD) for 500+ users, ensuring seamless daily IT operations, including user account setup and password resets. Implemented Active Directory Domain Name System (DNS) configurations, decreasing domain name resolution time by 15% and improving overall network efficiency for 500+ users.

Network Systems