Enoch Richard
Bis 2016, Technical Support Advisor, Apple Inc
Wien, Österreich
Über mich
IT Professional with over 7 years experience in IT Training, Security Analyst Network Engineering, Escalation support, Systems administration and Technical support. Proficient in delivering technical content writing and communication support. Attained a Masters Degree in Information Security and Network Security. I am open to new challenges, constructive feedback and open minded able to perform individually or as team player.
Werdegang
Berufserfahrung von Enoch Richard
2 Jahre und 3 Monate, Okt. 2020 - Dez. 2022
IT Trainer
EACT Institute
Establish effective working relationships throughout the organization, both within IT and across business units. Create, review, and update training materials and documentation. Teaching Professional IT Industry Certification Programs by (Cisco, Amazon, Comptia, and Microsoft certifications). Conduct research on IT training topics and stay current on best practices in the training industry.
9 Monate, Feb. 2020 - Okt. 2020
Security Analyst
Bizcarta Technologies India
Increased Sales for the company by 5% through incident reporting on vulnerabilities daily to the appropriate avenues based on severity. Achieved the target of Top 50 Cyber Security Security Consultant Company in India by Technical Writing. Helped achieved expanding into Australia writing Technical Marketing content for campaigns and products launch. Assisted in PMO Office monitoring and updating 7 project statuses weekly.
4 Jahre, Jan. 2016 - Dez. 2019
Network Engineer
Future Point Technologies
Managed and provided engineering support for a 5-server Windows 2012R2 networks. Upgrade and configure network equipment (servers, hubs, switches, and routers) for use on operational networks. Performed installation and troubleshooting of Windows 2012 R2 Servers, Cisco Routers and Exchange Servers. Analyzed systems to identify and perform needed maintenance.
8 Monate, Juni 2015 - Jan. 2016
Technical Support Advisor
Apple Inc
Sprachen
Englisch
Muttersprache
Hebräisch
Grundlagen
Ungarisch
Grundlagen
Deutsch
Grundlagen
Hindi
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