Eric Guo

Acted as regional DCI (IAS)Team member & leader Designed network/security solution for various hosting scenarios Conducted resource sizing/costing, deployed changes, escalate problem Setup & operated Microsoft and Linux Operating Systems. Deployed & recorded network infrastructure changes Customized, Integrated & consolidated various management tools Prepared & maintained project and operation document Conducted Level 2/3 support, resolved incidents, screened root cause

- Acted as a System Engineer, working with the Computerlinks team - Sizing, Solution, architecting and quote assistance of products include Check Point, Sourcefire, Lumension, Crossbeam. - Products installation and troubleshooting - Build labs for products test, prepare training documentation. - Draft SoW, proposal, and training document - Internal IT support covering MS AD, Exchange Servers, Blackberry Enterprise Server, MX VoIP, Check Point firewall/VPN, Vmware ESXi 3.5, 4.0, QNAP NAS/ iSCSI storage.