Erik Berkule

Execute successful search and talent management projects for global technology and professional services clients in the U.S., Europe and the Middle East

-Responsible for strategy and design of Earthlink Customer Self-Help Tools, including the IVR. -Executed back-end strategy and operations of EarthLink Municipal Networks' Network Alliance program -Develop and document processes for product support operations (connection, billing, network monitoring, reporting, customer care, etc.)

-Project management for Silicon Valley High Tech client engagements

-Managed overall strategy/operations on Rolling Stones world tour resulting in $20M sales. -Developed strategies for pricing, marketing and product line management. -Coordinated on-site efforts involving local teams in over 100 cities in 21 countries. -Performed modeling for sales forecasting, resource and inventory management. -Bookkeeping of AC/DC’s $10M concert tour merchandising. -Performed quality control on sales practices in over 100 cities in 26 countries. -Awarded Rookie of the Year