Ertan Dikme

Responsibilities: I drive commercial success by delivering solutions that help organizations manage credit and financial risk. Acting as a strategic advisor, I align Moody’s capabilities with client needs and work closely with Relationship Managers, Product, and Customer Success to ensure long-term value and growth. I lead public and corporate segments across the DACH market. Key Success Measures: Quotas Achievement, Revenue growth, Win Rate

Responsibilities: Focused on post-sales engagement and account development, I delivered tailored training and support to maximize use of our credit risk assessment tools. By monitoring account health and collaborating with internal teams, I identified expansion opportunities and mitigated risks to ensure sustained client satisfaction and retention. Key Success Measures: Satisfaction Scores i.e. NPS, Retention Rates, Usage Rates

Responsibilities: Specialized in identifying and qualifying new business opportunities across the DACH region. I engaged prospects to understand challenges and communicated how Moody’s solutions addressed them. Through targeted outreach and collaboration with sales and product teams, I drove pipeline growth and lead conversion. Key Success Measures: Campaign Management, Cold Lead Conversion, Activity

Responsibilities: Advised the German Ministry of Defense on digital transformation projects, primarily focused on SAP and strategic modernization. Later, I moved to the financial markets division, helping banks accelerate digitalization and adopt innovative technologies to improve efficiency and resilience.