Esther Flores

Corporate Relations Manager UK/Office • Support of existing corporate customers • Backoffice • Communication • Qualification and coordination of new registrations • Acquisition of new corporate customers (Accounts) via phone, mail, netviewer and in person (meetings or fairs) • Rollout assistance • Trainings (netviewer/on site) • Follow up and development of the adoption rate • Cross-country liaise for shared customers (international accounts) • Statistics and analyses • Research and creatio

Responsible for screening incoming clients' calls, responding to emails, dealing with enquiries, reviewing documentation, doing research, scheduling reservations, booking meetings, etc. First point of contact for all clients and parter agencies, ensuring ongoing good standard of relations by dealing promptly with all issues arising Maintaining databases of potential clients (mainly over 55's – retired ), follow-ups, sales and contracts, preparing reports on all these matters for both internal and external