Ewan Scott

I arrange collection of online Pay Day Advances that have failed to pay the correct amount or at the right time. I set up payment plans to ensure these debts are repaid in a timely manner whilst keeping them within business parameters. I also negotiate settlements of accounts in line with company policy

Dealing with customer complaints and resolving them to the required standards. Ensure that the relationship between the customer and company is maintained and that all guidelines are followed

I am an International Rercruitment Consultant, dealing with clients and candidates throughout the whole world and deal with all locations and all areas of Financial Services.

I was a Customer Account Manager with Blackhorse Personal Finance, part of the Lloyds Banking Group. I dealt with personal and secured loans for public customers and dealt with the setting up of these agreements and then the servicing of them once they were up and running and live.