Eyad Skaff

1) Insure that Hotel System is Compliant with Rotana IT Standards and Policy. 2) Evaluate and upgrade Hotel System, Hardware and Infrastructure. 3) Update IT Systems contingency planning, Data Back Up, System Disaster Recovery. 4) ensure adequate support for hotel IT systems daily operations.

IT/AV DIRECTOR (PRE OPENING) 1) IT System Network Setup (Router, Firewall, VLAN, WAP, Cisco IP Phone, RMS) 2) IT Hardware Setup (Main frame server, PC, Opera PMS V5, Micros POS, INTEREL GRMS, Communication Systems,..) 3) AV Systems / BGM (Back Ground Music) Setup 4) Application Setup (AD 2008, Opera, Micros POS, SUN BO, Exchange Server, SUN Back Office, HR Payroll,..others) 5) Setup IT System Policy and Procedures (User access, Permissions, Users access, System Asset Policy…others)

IT Manager 1) Installation of Hotel LAN & WLAN, Security Firewall and McAfee ePO, ISA Proxy Server, AD 2003 Server, Configuring Security GPO 2) Provide 24/7 first level support & System maintenance for all Hotel Systems (Opera PMS, Micros 9700, Nortel PABX, Vision Lock link, Servers & workstations,.. ) 3) Data Back Up, System Disaster Data Recovery & Contingency Planning 4) Maintain documentation for all Hotel System, Network equipments & Design, PABX Lines, Main Frame Servers, WS, POS

• IT Engineer for Network Establishing Connecting & Troubleshooting • Design and Implement System Security Process and Procedures • Network and Data Layout and Cable management work • Securing Project Database, Backing-up Data on regular bases • Developed Software to Control the Documentation Procedure

• Planning and Developing Computerized Security Systems • Implementation of Computerized Security and Surveillance Systems including (Security Monitoring Systems, CCTV, Fire Alarm Systems...) • Perform Security Analyses on Network Systems

Computer Engineer