Ezgi Erdoğan

-Analyze customer data to identify trends and opportunities for business needs and growth by using tools such as SQL, Python, Power BI etc -Creating personalized and MASS campaigns due to analyzing process -Being product owner of the CRM System's at 12 countries -Reporting customer activities to departments CRM related -Work with the product team to improve any business process for onboarding or engagement of each segment -Identify and consolidate requirements for CRM, marketing, personalization products

- Carrying out daily stock and sales analysis basis on cluster detail - Preparing seasonal sales budget for the related product group on category basis - Taking responsibility of gross profit, growth unit target, KPI metrics - Supporting product teams during collection creation stage - Forecasting future sales and deciding shippment based on current datas - Deciding on retail selling prices basis of the related product group - Planning growth strategies for the related product group basis on cluster detail

- Collecting production failures datas based on final product - Analyze the production failures with using statistic methods - Optimizing production process with using Failure Mode and Effect Analysis (FMEA).

- Writing technical/administrative reports - Supporting the various departments - Preparing datas and instructions for ISO certification programs

- Monitoring and analyzing production plans by day to day - Collecting datas basis on time study - Creating new alternative methods to optimize production plan - Monitoring and analyzing production plans by day to day - Collecting datas basis on time study - Creating new alternative methods to optimize production plan

- Creating content for main subcategories and brands. - Catalogue development of e-commerce website. Data editing and analysing - Process improvement, - Editing product basis of custumer needs on product details

- Collecting production datas - Doing productivity studies on production lines