Fabio Cabral

Improve our agility by empowering teams to solve the problems that will make work more valuable for customers, partners and other collaborators.

- Evaluate the quality of the team's goals and key metrics, instructing and disseminating the best results-oriented practices, in order to ensure the visibility of the alignment between the corporate strategy and the team's tactics. - Manage the team's workflow, through work visibility, limiting items in progress, reducing waiting time in queues, implementing explicit policies, analyzing metrics and statistics, maximizing process efficiency.

Serve development teams, helping in the evolution of roles and seeking to improve performance through metrics. Guide teams on agile practices, events, interpretation of indicators, roles, responsibilities and artifacts, as well as achieving a balance between demand and capacity.

- Create and maintain the organizational process, including sales, HR, traditional (RUP) and agile (Scrum) software development and software maintenance (ITIL). - Identify, design and implement the customer's business process. - Identify and propose improvements in new and legacy systems. - Generate KPI reports and conversion funnel.

- PoP Quality & Process Management: Provide process consulting. Responsible for monitoring and reporting performance and quality of projects and services globally to improve results. - Incident Management: Monitoring, analysis and reporting incidents. Responsible for backlog reduction and improvement of the run and resolution times. - Internal triple audit: ISO 9001, 27001 and 20000. - Allocation and management of the testing team. - Responsible for the Software Factory process improvement.

- Process and Product Quality Assurance. - Process improvement focused on CMMI-DEV and CMMI-SVC. - Member os the process group, responsible for process definition and maintenance. - CMMI-SVC v1.3 Maturity Level 2 Appraisal Team Member.