Fabio Pessina

Angestellt, Network Operations Control Professional, Fastweb
Milano, Italien

Fähigkeiten und Kenntnisse

Java
Perl
Software Engineering
Business Analysis
Project Manager
Requirements Analysis
ITIL
Oracle DB
Monitoring
Red Hat LINUX

Werdegang

Berufserfahrung von Fabio Pessina

  • Bis heute 9 Jahre und 8 Monate, seit Dez. 2015

    Network Operations Control Professional

    Fastweb

    - Delivering 2nd Level Support of Monitoring and Performance Platforms (Network and Datacenter systems), ensuring system availability and reliability. - Management and evolution of Monitoring platform software/applications (Nagios, Centreon). - Network log and data collection, analysis and reporting with Splunk. - Scripting tools and automation (bash, Perl). - Change Management discussion with suppliers and internal collegues. - Collaboration with the external providers and partners.

  • 1 Jahr und 3 Monate, Sep. 2014 - Nov. 2015

    Business Process Engineer

    Fastweb

    I supervised the integration of different projects of main importance for the CRM (Social Channels integration via Salesforce.com platform and an automated chat using a “Virtual Agent” solution for customers’ check calls). I also managed a number of scripts for the CRM server-side automation (IVR integration for the inbound/outbound phone calls, SMS messages, customer request forms), using REST, Node.js, MongoDB, Monit, Kue, Fnordmetric, MySQL technologies.

  • 8 Monate, Jan. 2014 - Aug. 2014

    IT Business Analyst

    Fastweb

    My main responsibilities were: translating business requirements into technical and functional specifications; driving engineering projects execution; building project plans; planning meetings with suppliers; ensuring time and cost respect; resolving and addressing blocking issues; discussing technical solutions; troubleshooting urgent problems.

  • 6 Jahre und 10 Monate, März 2007 - Dez. 2013

    Software Engineer

    Fastweb

    In the IT department, I worked as Software Analyst and Perl Developer for web-based company applications, dedicated to Network Provisioning, Customer Support and Line Quality assurance. Lead and coordination of a small group of external suppliers.

  • 4 Jahre und 6 Monate, Okt. 2002 - März 2007

    Software Developer

    Axess TMC - Zucchetti partner

    I developed the GUI of the Access Control, Time & Attendance and Integrated Security System provided by the Company, suitable for firms of any size and any level of complexity. Technologies: Java, Eclipse, Apache Ant, PostgreSQL, PL/SQL, Linux.

Ausbildung von Fabio Pessina

  • Informatica

    Politecnico di Milano

Sprachen

  • Italienisch

    Muttersprache

  • Französisch

    Gut

  • Englisch

    Gut

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 22 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z