Fadi iaali

Ø Build / maintain productive business relationship with existing clients and prospects for identification / development of new business opportunities. Ø Builds understanding of customer’s key business drivers and have used this knowledge for creating profitable business. Ø Acted as an operational business manager, relationship manager, sales person and business developer.

Lead BSS customer facing technical engagements, understanding customer business, technical and operational paint points, requirements and KPI’s (use cases, integration points, etc.) and provide subject matter expertise on complex cross-domain solutions. Ø Lead systems and process improvement projects across different customer divisions, resulting into tangible functional requirements for design of state of the art Technology solutions focussed on timely delivery and optimized ROI.

Ø Identified/ developed new business opportunities and enhanced growth in existing accounts by utilizing consultative selling techniques to customize services in complex, multiple-level decision making environment Ø Identification and qualification of new business opportunities in meeting with C-Suite key decision makers that help in generating strong pipeline that supported the achievement of assigned quota(s).

Build / maintain productive business relationship with existing clients and prospects for identification / development of new business opportunities. Ø Builds understanding of customer’s key business drivers and have used this knowledge for creating profitable business.

Ø Led a diverse team of 30+ direct reports (Verification / SI) to stretched delivery KPI´s (utilization and billability) Ø Managing recruitment, grooming & mentoring team members followed by evaluating performance and rendering productivity enhancement feedback Ø Managed day to day administrative aspects related to budget & headcount planning, demand and supply planning to ensure smooth functioning of operations

Ø Planned and managed project deliverables, costs, time, schedules and milestones. Ø Worked effectively with all project stakeholders. Ø Managed of international and distributed integration teams, 3rd parties & build-up of project teams. Ø Planned and managed executions of projects roll-out (Software/ Hardware upgrades and updates, change deliveries, corrections, etc). Ø Set project objectives, reviews and evaluate project risks and planning of mitigations