Fady Berty Ishak

 Creating, implementing, monitoring the release process on technical level.  Creating CI/CD solutions to automate and improve the release process using Jenkins pipelines.  Working with all levels of management to achieve the release goals on production.  Technologies used: Jenkins, SonarQube, Maven, Splunk, artifactory, Jira and Confluence

 Leading the operations of the AI platform Amelia (IPSoft Product)  Migrating the production environment from the vendor to Vodafone, including the system architecture, design and building the environment.  Building the operations management including incident, problem, and access management.  Technologies used: Linux, IPSoft chatbot (Amelia), HAProxy, Redis, RabbitMQ, Ansible, Percona DB.

 Operating a multi-million-user website (arcor.de) with more than 60 applications, implementing solutions for continuous performance improvement.  Improving incident, problem, change, escalation, and reporting management processes for effective business productivity between the onsite and offshore teams, following ITIL.  Completed the migration of applications on 400 servers from SUSE 9/10 to SUSE 11.3 overcoming many technical challenges.  Working in Devops’ company initiative.

 Provided consultancy for major incidents of deployment on production for Vodafone Germany.  Assured excellent software delivery and documentation quality following Vodafone Germany standards.  Managed, planned, and estimated projects from the deployment side and designed testing environments as onsite technical lead.

 Deployed enterprise applications on integrated testing environments with Vodafone Germany Account.  Automated the deployment activities using shell scripting that reduced tasks’ time by 80%.  Demonstrated effectiveness in testing-environment design and project estimation for small projects.

Marketing

UNIX/Linux adminstration

Telecommunication, WiMAX