Felix Hazzan

* Manage the day-to-day tasks and diary of the Managing Director to support all business activities focusing on the relevant topics and projects * Actively organize & schedule meetings ensuring the diary of the Managing Director is up-to-date * Collaborate with all internal & external stakeholders, teams and departments to strengthen relationships * Assist with planning, coordination & setting up meetings for any business trips, workshops or events considering the agenda * Manage travel bookings & expenses

* Assist the CEO’s in their daily business by providing relevant data and information throughout internal communication channels * Research for the management on certain topics and process information in a structured and clear way * Support the Lead People & Culture with on- and offboarding tasks ensuring a transparent process for all employees * Manage and schedule interviews with all applicants within the hiring process by monitoring the internal HR systems and communication channels

* Responsibility for an exceptionally, clean office and workspace with workplace requirements * High level team support by completing employee requests via email with various issues i.e. workshop preparation, travel arrangements, team caterings, car rentals etc) * Support the People & Talent team by scheduling interviews with all applicants within the hiring process of the TLGG Agency and TLGG Consulting, ensuring the responsible team members are involved

* Responsible for managing the front office team in day-to-day operations * Training on the job and presence in the team ensuring each team member’s skills are promoted and challenged accordingly * Organize trainings and other activities for the team such as workshops on relevant topics i.e. view on KPIs * Provide an exceptional service, product quality and guest experience journey every day * Evaluate, track and answer all online ratings internally and on external rating platforms