Fernando Eladio Alvarez Noya

Working from Uruguay to the USA Main Office. Making focus in the Continuous Delivery and Integration will be running on Linux and Microsoft environments, using the agile methodology to plan, assign and execute tasks. Managing AWS Infrastructure (EC2, Route53, AMI, IAM), Puppet, Puppet Pipelines, Jenkins, Foreman, Atlassian suite (Confluence, Jira, Stash), Git. Refactor of Bash and Powershell scripts. Also complementary tasks related to Sysadmin Linux, Sysadmin Windows and Network administrator.

Deployment of business solutions and open source, Linux-based versions. Serving key customers, implementing "DevOps" acting as a liaison between development and IT operations. Supporting cloud customers who have migrated all or part of IT infrastructure. Adoption of new knowledge in new technologies and products such as Red Hat, Suse Enterprise, Zimbra, Groupwise, Puppet. Management of other IT technologies such as Microsoft, VMWare, Cisco, Fortinet, Barracuda, Dell (EMC).

Definition of processes oriented Professional Services Quality. Supervision of customer accounts monitoring by a team of excellent's technical specialists. Direct monitoring of specific customer accounts. Mediator and negotiator on client projects that require it. Planning and monitoring the work objectives of the specialist team. Coaching and empowerment of specialists. Senior Consultant in technology solutions oriented to support sales area services.

Leading a team of technical specialists (Microsoft, Linux, and Unix), aspects of connectivity and security (Cisco, Fortinet, Barracuda), as well as the latest virtualization (VMWare, Hyper-V) and storage technologies (Dell, EMC). Primarily responsible for the satisfaction of the clients assigned to your team. Definition and planning of tasks assigned to the group. Application of the concepts and practices through ITIL. Stronger customer relationships, identifying opportunities for improvement.

Design of IT projects, participating in different roles and carrying out tasks in the initiation, planning and project implementation. Directly supervise the implementation of projects at the request of either customer for their confidence in my performance or because the customers whose accounts are strategic to the company and require a very personal track. Negotiation between the various stakeholders will interact during the course of a project. Work in coordination with the PMO of the company.

Responsible for strategic customers personalized follow-up of the company. Proactive tasks to avoid or mitigate potential risks to the client. Consultant in the acquisition and deployment of technologies aligned with the strategic objectives of both the company and the customer. Specialization in Networking Technologies (Fortinet, Barracuda, Cisco, 3Com). Working in conjunction with the sales force to provide customers effective technological solutions. Advice to the company's internal support.

Planning and migrations of Novell and Microsoft network operating systems. Migration and support of network operating systems Novell and Microsoft. Consultant and advisor in the acquisition and implementation of new technologies to customers of the company. Specialization in Networking technology (Cisco, Fortinet, 3Com). Specializing in software products from Computer Associates, Symantec and Mc-Afee. Technical certifications (Novell, Microsoft, Cisco, 3Com).

Support and installation of network operating systems Novell and Microsoft clients of the company. Support and installation of network operating systems Novell and Microsoft as internal support.

Support for DOS and Windows applications to customers in the company both by phone and in mode of access. Installing single user operating systems DOS and Windows. Support customers with connection problems with users in Novell and Windows enviroments networks. Internal support for workstations and users.

Software Architecture and Software Management